Privacy Policy

A.I Sherpa (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and protect your personal information.

1. What Personal Data We Collect

We may collect and process the following data about you:

• Identity Data: Your first name, last name, username or similar identifier.
• Contact Data: Your email address, telephone number, and postal address.
• Technical Data: Your internet protocol (IP) address, browser type and version, time zone setting and location, operating system, and platform.
• Usage Data: Information about how you use our website, including your visits to our site, including traffic data and other communication data.
• Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

2. How We Collect Your Personal Data

We use different methods to collect data from and about you, including:

• Direct interactions: You may provide us with your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
• Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data:

• To provide and improve our services.
• To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
• To enable you to participate in a prize draw, competition, or complete a survey.
• For marketing purposes, where you have opted in to receive such communication.
• To comply with legal obligations.

4. Disclosure of Your Personal Data

We may share your personal data with trusted third parties including:

• Service providers who provide IT and system administration services.
• Professional advisers including lawyers, bankers, auditors, and insurers.
• Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them, in which case we may disclose your data to the prospective seller or buyer of such business or assets.

5. International Transfers

We may transfer, store and process your personal data outside the European Economic Area (EEA) and Australia. We ensure your personal data is protected by requiring all our service providers to follow the same rules when processing your personal data.

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered or disclosed.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct, or delete your personal data, object to its processing, request data portability, withdraw consent, and lodge a complaint with a supervisory authority.

9. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “effective date” at the top of this privacy policy.

11. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at hello@aisherpa.com.au.